Policy
Payment or a PO must be received in order to confirm your enrollment. Until payment is confirmed, your space can be given to another student.
Full refunds are only issued if you cancel 60 days prior to the start of the class. Credit cards will be refunded back to the same card within 14 days from the time of cancellation. Check payments will be refunded by either returning your check or a CyberWeb check within 14 days of cancellation.
If you cancel within the 60 day limit, a credit will be held for you to take a class 12 months from the date the credit was issued.
Only the person who the credit was issued can use it. It is not transferable.
Cyberweb provides the following discounts:
Students: Full-time college/university students get a 50% discount. You must be attending full-time at a valid educational institution and can prove it on school letterhead. University and/or vocational staff members and part-time students do NOT qualify for the discount. If eligible, just select the student box when registering. This discount is only valid on courses whose fees exceed $1000 and cannot be combined with other discounts.
Financial Hardship: If you unemployed (and can prove it, such as your RIF letter, collection of unemployment, etc.), you will receive the 50% discount. Just select the student checkbox when registering. This discount is only valid on courses whose fees exceed $1000 and cannot be combined with other discounts.
Repeat Attendees: Repeat attendees get a 50% discount off the same course taken in the past. (If I don't remember you, you'll need to provide proof.) Just select the student checkbox when registering. This discount is only valid on courses whose fees exceed $1000 and cannot be combined with other discounts.
DO NOT make travel arrangements too early, as we are not responsible for already-incurred travel costs if a course must be cancelled. We will send a notification out when there are enough seats so that a course will proceed as scheduled. It is at this time (around ~20-30 days before the scheduled course date) when travel can be booked.
